The Cookie Story: Why Value Matters More Than Time

Episode 85

In this episode of Design Dialogues, I explore a simple yet powerful business lesson that started with a cookie purchase.

This story illustrates exactly why building connection and demonstrating value matters more than any price point in your design business.

I hope you enjoy the episode

Beth xx

Why This Story Matters

Have you ever wondered why some clients focus solely on your fees while others understand your value immediately? The difference often lies in the connection and trust built before any discussion of price.

The Value Connection

Through the story of Brookie's Bakehouse, we explore:

  • How genuine connection influences purchasing decisions

  • Why social media can be powerful for relationship building

  • The shift from price-focused to value-focused decisions

  • How to create meaningful connections with prospective clients

  • Why building trust matters more than immediate revenue

Key Insights for Designers

When you create genuine connection and demonstrate clear value:

  • Price becomes secondary to experience

  • Clients seek you out specifically

  • Fee discussions become easier

  • Long-term relationships develop naturally

  • Your unique value becomes clear

Building Connection in Your Business

Practical ways to create meaningful connections:

  • Face-to-face networking that builds trust

  • Authentic social media presence

  • Value-focused newsletters

  • Clear communication about your unique approach

  • Demonstrating expertise through content

Expert Insight

"When you've set up that value proposition, when you are making it clear that the experience they are going to have with you is amazing, then the number becomes secondary. It's not about finding the cheapest option - it's about creating an experience clients can't imagine getting anywhere else."

Perfect For Interior Designers Who:

  • Want to move beyond price-based conversations

  • Need to communicate their value more effectively

  • Are building their brand presence

  • Want to attract higher-value clients

  • Are reviewing their marketing strategy

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